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DIGITAL BANKING PLATFORM CONVERSION

New Online Banking, Bill Payment and Mobile App

Attention QuickBooks, Quicken and Mint Users: Important information regarding
these services has been added to the Questions and Answers at the bottom of this page.

Along with traditional online banking and bill payment services, our digital banking platform has exciting new features and capabilities including a Rhode Island Credit Union branded mobile app. External transfers, Zelle transactions, and credit score availability are just a few examples. The platform provides a secure but easier log-in process, a more streamlined navigation, and an overall better experience.

Please check out the online tours and click-thru demos. Please note the videos and demos are a representation of the products and not necessarily an exact match.

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Important Questions and Answers

You will use your current Member ID as the User ID in the new digital banking platform.  We will email you instructions regarding your temporary password.  Once logged in, you will be prompted to change your temporary password.
Initially yes, you will be prompted to choose and answer 5 challenge questions simply for back up purposes and not for regular logins. 
A one-time passcode will be sent to you in the manner you select during your initial login.  At various times, you will be prompted for a one-time passcode at login and when you request certain transactions or changes to your account. 
Yes, the migration to our new online banking will require you to make changes to your QuickBooks or Quicken software. You will complete the deactivate/reactivate steps using the instructions in the links below.

Quicken
QuickBooks Desktop
QuickBooks Online
Mint
Yes, Intuit aggregation services may be interrupted for up to 3-5 days.