Secure Messaging/Email: If you are enrolled in Branch24 Online Banking, please log on to request any account information or changes to your account by selecting Secure Messaging from the Settings & Services drop down list.
For general information only, you may fill out the INFORMATION REQUEST FORM. PLEASE NOTE: Rhode Island Credit Union is concerned with maintaining the privacy of all member information. Do not include account numbers, Social Security numbers or other personal and confidential information in your email.
Telephone: For account information, use our automated telephone banking system, Express Service Phone24 (ESP24) at 401.351.7760. Please note that an ESP24 PIN is required and may be requested by clicking here.
To contact us toll-free, 1.855.322.RICU (7428).
To reach our Main Office connecting all departments and branches, 401.751.7440.
Branch Telephone Numbers:
Click here for Branch Office hours and locations.
Hotline Numbers to be used during non-business hours only:
1.800.991.4961 to report your VISA Credit Card lost or stolen.
1.800.264.5578 to report your ATM or Debit Card lost or stolen.
When sending correspondence to Rhode Island Credit Union by mail, please use the following address:
Rhode Island Credit Union
160 Francis Street
Providence, RI 02903